Automobile dealerships are complex environments. Cars are being sold and serviced, parts are being sold and delivered, and the office is busy processing deals, payables, receivables, filing, and much more. Then you have your employees – sales staff, technicians, service advisors, valets, department managers, office staff, cashiers, and more. All of this is brought together by the systems and services your dealership owns or subscribes to. But how do you manage and maintain all of these systems, services, and sites so your staff can keep selling, servicing and making your company profits? This is where Dealer Support Services can help.
Dealer Support Services will keep your systems and services up and running and keep your staff earning you profits instead of spending valuable time setting up or maintaining, adding or removing users, changing passwords, or on hold with support. Let DSS be your Systems Administrator for all of your systems and services. We will setup and maintain user access, add or remove users, update passwords and make support calls. You might be surprised to find that you have a low-level staff member with high-level access or worse yet, employees that are long gone from your dealership that still have access to some of your confidential systems because of how your systems are administered now. We have years of executive level experience with all major and minor dealer related services and systems.
Digital Marketing, Social Media, and Brand Compliance
Dealer Support Services can manage and maintain your digital marketing campaigns. We offer conquest email and direct mail marketing along with online and social media retargeting to help you find and retain more customers. We can create artwork and logos for ads and assist you with maintaining brand compliance standards. Let DSS help manage your social media presence and grow your fan base.
Website / SEO / SEM Management
Dealer Support Services can manage and maintain your website by working with your website provider. Many brands require you to use one of a handful of website providers to run your website. We know these companies and we know how to maximize your ROI on your site. DSS will work with your provider to get the most out of your SEM budget and maximize your SEO effectiveness. DSS will optimize and manage your Google My Business profile to help maximize your presence on Google.
IT Consulting & Support
Dealer Support Services can provide IT Support for your dealership. Let DSS manage and maintain your network, PC’s, Wi-Fi, phone systems, and more. With over 30 years of dealership experience, we know Auto Dealer IT.
Dealer Support Services, LLC
- CDK Drive Systems Administrator
- CDK Service Administrator
- Mercedes-Benz GEMS / NetStar / TEAM / MB Advantage / F&I PRO / L&P / CEP / XENTRY Administrator
- Dealertrack Administrator
- Darwin F&I Menu Administrator
- Broadview/Windstream OfficeSuite VOIP Phone System Administrator
- Company Email Account Administrator
- Security System & Security Camera System Administrator
- Internet Service Provider Administrator
- IONOS-1and1.com / GoDaddy.com / Network Solutions.com Administrator (domain and email accounts)
- Xtime / TSD Loaner / Record360 Administrator / Text2Drive (Service software)
- AutoAlert and AutomotiveMastermind Administrator
- vAuto / AutoTrader.com / Cars.com / Edmunds.com / CarGurus / KBB.com Administrator
- ContactAtOnce and CarNow Administrator
- Slack Messaging administrator
- CarWars/Century Interactive call tracking Administrator
- AuctionAccess / Manheim / MBOnDemand Administrator
- Revolution Parts Website Administrator
- DealerFire/ShiftDigital Administrator (Website SEO/SEM/paid search)
- Dealer.com Administrator (Website SEO/SEM/paid search)